We are located in Toronto on Wilson Avenue near the corner of Bathurst. Although we have plans to open more offices in other cities and provinces, Toronto is our only current location in Canada. For information on all our locations, you can find them here: https://www.johnnyaircargo.ca/locations

There are two ways you can send your package to the Philippines. You can bring in or mail your package to our Toronto office and our representatives will be happy to assist you. They will weigh and measure your package and issue you an airway bill/invoice. The chargeable weight is based on the actual weight or the volume weight (which is the length x width x height in inches / 166) whichever is greater. You can also send packages to the Philippines by ordering online from a Canadian website and shipping this to us. We will then ship this to your designated address in the Philippines. More details on this can be found on our Shop Canada Online page.

It will take 5 to 10 business days from flight date to delivery depending on the destination. Metro Manila takes one week and the Provinces take up to 10 days. Tracking of packages on the website is available upon arrival in the Philippines.

If you are not in Toronto - don't worry! We have customers from all over Canada. You can mail your package to our office in Toronto and then send us an email with the sender and recipient information. Once we receive your package, we will send you an invoice of the cost to the Philippines. After it is paid, we will deliver it on our next flight date.

Just as the same as sending packages from Canada to the Philippines, you can bring your package to any one of our Philippine offices and our representatives will be able to assist you. They will weigh and measure your package and issue you an airway bill/invoice. The chargeable weight is whichever is greater between the actual weight and the volume. For more information, please contact Vic delos Reyes of our Johnny Air Cargo head office in Makati at  02 8817 0781 or send him an email at vdelosreyesjacmnlexport@yahoo.com.ph.

Johnny Air Cargo Canada strongly prohibits the shipments of firearms, firearms parts and accessories thereof (even with legal permits), hazardous materials, dangerous goods, counterfeit merchandise, illegal drugs, cash, coins, precious metals, and negotiable instruments.

Once the package arrives in the Philippines, our Johnny Air Manila office will contact the recipient and advise them that their package is ready for pick up or delivery. If the shipping freight is to be paid in the Philippines, the amount will be converted into pesos based on the current airline rate plus the 12% VAT (value added tax). If it is pre-paid in the Canada there is no handling fee or VAT.

No, registration is not required to use our services. ​ If you would like to receive news and early promotions, as well as 5% off your first shipment, you can register for this by clicking here.

Yes, we are the safest and most reliable shipping service to the Philippines. Our length of service of over 30 years is a testament to our reliability and our priority on the safety of your packages.

Whether you are a walk-in customer or shopping online, our rates vary depending on the size and content of the package as well as the destination. Packages (2 lb. minimum) are $9.00/lb to Metro Manila and $10.00/lb to the Provinces. Envelopes (1 lb. minimum) are $13.50/lb to Metro Manila and $14.00/lb to the Provinces. *Additional delivery fees are applicable for door-to-door delivery depending on your recipient's location. Packages picked up at our offices are free. For more information on our rates, you can find them here: https://www.johnnyaircargo.ca/shipping-rates For more information on our delivery fees, you can find them here: https://www.johnnyaircargo.ca/delivery-fees

There is a surcharge of 5% of the item value for all items valued at $500 and above. The minimum surcharge for Laptops, Notebooks, Mobile Phones, iPads, and Tablets is $35/pc.